New Harvest Coffee Roasters is hiring a full time production team member. Job description is below. If interested please send resume to [email protected]
Production Team Member Job Description
The Production Team Member works directly in the Production department on the execution of all wholesale, grocery, and retail mail orders. This is not an entry level position, and candidates must have prior work experience in a related field. Specific experience in coffee is not required, but a background in coffee or food/beverage manufacturing is desirable. The ideal candidate works quickly with a sense of urgency and is mature with a strong work ethic and can move seamlessly from one task to another.
Production Team Member Responsibilities
- Produces all packaging materials for daily shipments, including labeling of bags and boxes.
- Filling all types of coffee orders, wholesale, mail order, grocery
- Working with fellow team members to ensure that all orders are filled, packed and shipped in an accurate and efficient manner.
- Communicating with the Production Manager any inventory shortages, errors or safety concerns.
- Other projects as necessary, to help the department be successful
- Perform daily/weekly/monthly cleaning and organizations activities.
- Perform deliveries using company vans in efficient manner. Delivery areas regularly include Providence/Pawtucket/Johnston/Cranston/E. Prov area, East Bay RI, southern RI and southeastern Connecticut, and occasionally Boston area
- At all times provide friendly, respectful, knowledgeable and efficient customer service.
Transition efficiently from completing one task to starting another; if unsure what task to tackle next, check with Production Manager.
If unsure about how to take or complete an order, seek out a manager’s input. To ensure a consistent and high-quality product and customer service system, seek advice, do not just “wing-it” if uncertain how to proceed.
Take out compost, recycling and trash when full. Other regular cleaning and sanitization tasks.
Be proactive! If something needs to be done or cleaned, don’t wait for someone else to do it. Just get it done.
- Have a fast motor. That means your default is to work quickly and diligently throughout your shift, with a genuine sense of urgency. You don’t slow down on slow days; you use it as an opportunity to get more done.
- Anything else as requested by manager or owner to complete daily/weekly/monthly goals
Job Requirements
- Mature, strong work ethic required – This is not an entry level position
- Strong verbal and interpersonal communication skills
- Ability to stand for 8 hours a day
- Ability to lift up to 50 lbs several times throughout the day. Hand trucks provided for delivery of orders larger than 50lbs.
- Comfortable driving and parallel parking a cargo van in and around Providence.
- Be self-directed when needed but comfortable taking direction and asking questions.
- Communicate effectively with co-workers, vendors and customers.
30 Day Goals
This job requires a probationary period. The following list of goals must be accomplished within 30 days of being hired. All resources necessary to accomplish these goals will be made available. If the following goals are not accomplished, a permanent position will not be offered.
- Punctuality is required
- Become familiar with all aspects of order fulfillment within the Production Department. Speed is not expected right off the bat but building knowledge and retention of production department policies and procedures is required.
- Become familiar with each coffee we sell and be able to make recommendations for customers.
- Become familiar with the company structure, policies and personnel.
- Be a team player and show an effort to work quickly, accurately and diligently