The Rental Events Associate plays a key role in the Farm Fresh Rhode Island team by overseeing the use of the Farm Fresh RI building (10 Sims Ave, Providence) by the general public. The Associate’s role is to be the point of contact during events held in the building while ensuring smooth operations for the renter and their guests and reinforcing Farm Fresh RI’s commitment to Diversity, Equity, and Inclusion (DEI) initiatives. Ongoing communications with the internal and external stakeholders, exceptional customer service, timeliness, and flexibility are central to the functions of this role.
Essential Duties & Responsibilities
- Acts as a liaison and maintains positive relationships with renters, fostering relationships with individuals from varied cultural, economic, educational, racial, and religious backgrounds.
- Ensures a clean and organized space for renters and their guests upon arrival.
- Follows processes established for successful event operations.
- Uses active listening and problem-solving skills to troubleshoot problems that may occur during the course of event(s).
- Ensures rented spaces are clean and the building is secure post event with no damage to the property.
- Escalates concerns or potential problems that may arise to the Rental Events Manager and/or Property Manager.
- Provides ongoing support to encourage a collaborative teamwork environment.
- Attends bi-weekly event check-ins as needed.
- Performs other duties as assigned.
Knowledge, Skills & Abilities Needed to Perform this Role
- High school diploma or GED equivalent preferred.
- Strong communication skills (written and verbal) with a proven ability to effectively establish and nurture strong working relationships.
- Detail and customer service oriented, with demonstrated commitment to success of team members and Farm Fresh RI’s mission and values.
- Strong and evolving commitment to participating in Farm Fresh RI’s DEI goals.
- Proficiency in MS Office and Google Suite.
Physical Demands (Physical, Mental & Environmental)
The following capabilities are required in order to perform the essential functions of this position. Reasonable accommodations that do not create an undue burden on the company are available to address the following requirements.
- While performing the duties of this job, the employee is regularly required to use hands to handle, or feel objects, tools, or controls on computers; reach with hands and arms; and talk or hear in meetings, crowded spaces and on the telephone or on the computer in an office or variable setting.
- Specific vision abilities required by this job include close vision, and the ability to adjust focus.
- Employee must be able to sustain extended periods of time on their feet.
- Employee must be able to lift and carry up to 50 lbs. on occasion.
Compensation
- Starting at $18/hr, with room to increase
- Time-and-a-half on Sunday shifts
- Accrued Sick & Safe Leave benefits starting after 7 days of employment.
To Apply
- Send resume and cover letter to [email protected] with subject line.
- Applications will be reviewed on a rolling basis. Applications received by September 20 will receive priority.
- No phone calls or drop-ins please.
Farm Fresh Rhode Island is committed to the principle of equal opportunity in employment for all employees. We encourage enquiries from candidates who will enrich and contribute to the cultural and ethnic diversity of our organization. Farm Fresh RI does not discriminate on the basis of age, race, creed, color, religion, marital status, gender, sexual orientation, veteran status, national origin, or disability status in employment or programming. Farm Fresh Rhode Island is an Equal Opportunity Provider.